Safeguarding Our Customers


Stay Alert – That Email Isn't From Facebook Security

Watch Out For Facebook Security Scammers sometimes create fake emails that look like they're from Facebook. For example, Facebook users have received phishing emails that claim their Facebook account was disabled due to breaching Facebook Community Standards.

Users are told they need to click on a link and then log in to appeal the decision. The link leads to a fraudulent website designed to resemble Facebook, which will likely ask you to enter your login information. Scammers are hoping the news that your Facebook account was disabled will result in you acting quickly and without thinking, so they'll be able to capture your data.

To spot a Facebook phishing scam, check the sender's email address. All legitimate emails come from an official Facebook.com email address. Make sure to click on the sender's "From" name to see if it's actually coming from Facebook. If not, it's a scam. And as a general rule, always check the status of your Facebook account by using the Facebook mobile app or navigating to the site directly. Don't click on a link in an email.

You can report an email of concern to phish@fb.com or through the report links that appear throughout Facebook.

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