Short Tutorial/FAQ – What's a Hard Refresh, and How Is It Done?

Question: Someone suggested I do a hard refresh when the most recent version of a webpage wasn't showing up. What's a hard refresh, and how do I do one?

Answer: A hard refresh is a way of clearing the browser's cache for a specific webpage, to force it to load the most recent version. Here's how to clear your cache through a hard refresh on any browser:

Google Chrome

• Windows users: Hold down Ctrl and then press F5 on your keyboard.
• Mac users: Hold down Cmd and Shift and then press R on your keyboard.

Firefox

• Windows users: Hold down Ctrl and then press F5 on your keyboard.
• Mac users: Hold down Cmd and Shift and then press R on your keyboard.

Safari (Mac)

• Go to Safari > Empty Cache, or press Opt + Cmd + E.
• To refresh, click the refresh button (circle with an arrow) on the address bar or press Cmd + R.

Internet Explorer/Microsoft Edge (Windows)

• Hold down Ctrl and then press F5 on your keyboard.