Safeguarding Our Customers


Short Tutorial/FAQ – How Do I Unsubscribe From An App?

Download Graphics to View Question: I just realized I'm being charged a monthly subscription fee for one of the apps on my iPhone. How do I unsubscribe?

Answer: Before we share the steps provided by Apple about unsubscribing, it's helpful to review a couple of things. Most subscriptions automatically renew unless you cancel them. If you cancel, you can keep using the subscription until the next billing date. If you signed up for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends.

How to see or cancel subscriptions on your iPhone, iPad, or iPod touch:
  1. Open the Settings app. 

  2. Tap your name. 

  3. Tap Subscriptions. (If you don't see "Subscriptions," tap "iTunes & App Store" instead. Then tap your Apple ID, tap View Apple ID, sign in, scroll down to Subscriptions, and tap Subscriptions.)

  4. Tap the subscription that you want to manage. 

  5. Tap Cancel Subscription. If you don't see Cancel Subscription, the subscription is already canceled and won't renew.

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